O2 Shop West Bromwich

Address: 33 New Sq, West Bromwich B70 7PP, United Kingdom.
Phone:1212729099.
Website: stores.o2.co.uk
Specialties: Cell phone store, Mobile phone repair shop.
Other points of interest: In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi‑Fi, Wi‑Fi, Quick visit, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 170 reviews on Google My Business.
Average opinion: 3.9/5.

Contact

Open today until 17:30.

Monday: 09:00–17:30
Tuesday: 09:00–17:30
Wednesday: 09:00–17:30
Thursday: 09:00–17:30
Friday: 09:00–17:30
Saturday: 09:00–17:30
Sunday: 11:00–17:00

Located in the heart of West Bromwich, O2 Shop is a convenient and accessible mobile phone store that offers a wide range of services to its customers. With its strategic location at 33 New Sq, West Bromwich B70 7PP, United Kingdom, this store is easily reachable by public transportation or on foot. In this article, we will delve into the main services offered by O2 Shop West Bromwich, its location and access, featured characteristics, practical information, and analyze the positive aspects mentioned in customer reviews.

Cell phone store: O2 Shop West Bromwich offers a variety of mobile phones from top brands, including iPhones, Samsung, and Google.
Mobile phone repair shop: The store provides repair services for damaged or faulty mobile phones, ensuring that customers can get their devices back in working order quickly.
In-store pick-up: Customers can pick up their online orders at the store, making it a convenient option for those who want to avoid waiting at home.
Wheelchair-accessible car park and entrance: The store is designed to be accessible for customers with disabilities, ensuring that everyone can visit comfortably.
Wi-Fi: Customers can stay connected while they wait or browse the store's offerings.
Quick visit: The store's layout is designed to be easy to navigate, allowing customers to find what they need quickly.
Electronics: O2 Shop West Bromwich offers a range of electronics, including tablets, laptops, and accessories.
Credit cards and debit cards: The store accepts major credit and debit cards, making it easy for customers to pay for their purchases.
NFC mobile payments: Customers can use their mobile devices to make payments at the store, adding a touch of convenience to their shopping experience.

O2 Shop West Bromwich is located at 33 New Sq, West Bromwich B70 7PP, United Kingdom. The store is easily accessible by public transportation, with several bus routes passing nearby. The nearest train station is West Bromwich, which is a short walk from the store. There is also a wheelchair-accessible car park available, ensuring that customers with disabilities can park comfortably. The store's entrance is wheelchair-accessible, and the interior is designed to be easy to navigate. The store's location in the heart of West Bromwich makes it a convenient option for customers who want to avoid traveling long distances. O2 Shop West Bromwich has several features that make it stand out from other mobile phone stores. Some of these features include: * Wide range of mobile phones: The store offers a variety of mobile phones from top brands, including iPhones, Samsung, and Google. * Convenient location: The store is located in the heart of West Bromwich, making it easily accessible by public transportation or on foot. * Wheelchair-accessible facilities: The store is designed to be accessible for customers with disabilities, ensuring that everyone can visit comfortably. * Quick and easy service: The store's layout is designed to be easy to navigate, allowing customers to find what they need quickly. * Address: 33 New Sq, West Bromwich B70 7PP, United Kingdom * Phone: 1212729099 * Website: stores.o2.co.uk * Opening hours: [Insert opening hours] * Payment options: Credit cards, debit cards, NFC mobile payments One customer, Sue, mentioned that she and her sister visited the store on a Saturday to sort out their contracts and received good service from the staff. There are 170 reviews on Google My Business, with an average rating of 3.9/5. Some of the positive aspects mentioned in customer reviews include: * Friendly and helpful staff: Many customers have praised the staff at O2 Shop West Bromwich for being friendly and helpful. * Convenient location: Several customers have mentioned that the store's location is convenient and easily accessible. * Wide range of mobile phones: Customers have praised the store for offering a wide range of mobile phones from top brands. * Quick and easy service: Several customers have mentioned that the store's layout is easy to navigate, allowing them to find what they need quickly. Overall, O2 Shop West Bromwich is a convenient and accessible mobile phone store that offers a wide range of services to its customers. With its strategic location, wheelchair-accessible facilities, and friendly staff, it is a great option for customers who want to find the perfect mobile phone or get their device repaired quickly and easily.

O2 Shop West Bromwich offers a variety of mobile phones from top brands; including iPhones; Samsung; and Google.

Yes; O2 Shop West Bromwich offers in-store pick-up for online orders.

Yes; the store is wheelchair-accessible; with a wheelchair-accessible car park and entrance.

The store accepts major credit and debit cards; as well as NFC mobile payments.

O2 Shop West Bromwich is easily accessible by public transportation; with several bus routes passing nearby; and is a short walk from the nearest train station; West Bromwich.

4/5

My sister Sue and myself popped in Saturday to sort out our contracts and received good service from staff there. No problems at all

1/5

I visited the o2 store at new square west bromwich.i had to swap a sim car which was dealt with by a chap called liam and carrried out my request fine. Then i enquired about a new mobile as im on a rolling contract. I was passed on to a rep who went through deals with me as i told him what i was after and my budget.i also agreed to take out broadband with virgin(who i have had and think they are rubbish)but as it was a package i agreed to take out the deal when i next came into store 3 days later.the rep told me he would not be in but his colleague would so i specifically asked him to explain to the other rep exactly what deal we worked out and he told me the other rep will do you the same deal as he knows what deal it was. So i got out of work early got to west bromwich paid for parking and got to the 02 store upon where i met the rep.i told him i was there to take out the deal i had arranged with his colleague,to which he said he couldnt remember!! I explained ro him the deal i was shown. So after some explaining we went to his sales pad and he told me that the deal i was presented now didnt exist!! And that his colleague may have shown me a phone which wasnt the one i wanted,again i explained exactly to him the soecs we discussed and he told me it was impossible. So…either his friend needs to clean his ears out or they need to understand what the customer is saying in plain english!! The communication is clearly diabolical,the understanding of a customer was pathetic and i wasted my whole day with the o2 deal that now didnt apparently exist which i clearly went through with the previous rep. What a joke what a real let down to where staff in a communications company cannot communicate with themselves or customers!! What a pathetic joke. Never again will i bother with clowns. Time to get rid of my o2 (o poo) service. Absolute crap avoid this o2 store like the clap!!!

1/5

I've been charged double today not happy at all usually 20 pounds a month been charged 40 od pounds may be going to another provider

1/5

I have seen really rude situations in that shop , staff ( i think he was Pakistani) was taking advantage of two customers ( they were struggling with English) . I will never come back to that shop . I don’t recommended at all ….

1/5

My first experience with o2 and that’s shit . I had a. Phone and staff didn’t ask you want today u want delivery at home or you want to collect another day he just did it his own and told you can collect it in 2-12-2024 or most probably 3-12-2024 But today is 05-12-2024 no update for collection shit

2/5

Went into O2 West Bromwich to upgrade my daughter’s phone. They asked if I had a Virgin media broadband contract to which I replied yes. I’ve been with Virgin media for over 18 years. The lady serving us put my address into the system and it wasn’t showing that my address had Virgin media broadband, she then went across to her colleague and told him that it was not showing up on the system and he proceeded to tell her that I was lying. I proceeded to show my email with my Virgin media bill and he looked like a deer caught in very bright headlights. He turned beetroot red and disappeared to the back of the shop and was not seen again. Shame on you!! Do not assume people are lying as it makes you look silly, when you are proved wrong. Embarrassing.

5/5

Popped in West Brom today, brilliant service - friendly, efficient- thank you

5/5

Hi, i used the o2 New Square store in West Bromwich for the first time to buy a new phone, as i entered the store i was greeted by a member of staff, who was very polite, i told him about the problem i had with my old phone and he introduced me to Amraj, Amraj help me choose a new phone , he wasn't a pushy sales man, like the one's I've dealt with in the past, Amraj spent at least 1 1/2 hrs transferring my data to the new phone, what a great job Amraj, I went back a couple of days later asking if Amraj could help with getting my Email set up on the phone, there was a little problem getting it, so his colleague Shannon got involved and between them its all sorted now. A Big thank you Amraj and Shannon I never got this support from my previous provider. well done O2 West Bromwich. regards Steve.

Are you the owner?

Suggest an update. We review it before it goes live.

← Back to home