Mercy In Action

Address: 27 High St, Benson, Wallingford OX10 6RP, United Kingdom.
Phone:1491598054.
Website: mercyinaction.org.uk
Specialties: Second hand store.
Other points of interest: Delivery, Wheelchair-accessible entrance, Used goods, Quick visit, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 3.7/5.

Contact

Open today until 17:00.

Monday: 09:30–17:00
Tuesday: 09:30–17:00
Wednesday: 09:30–17:00
Thursday: 09:30–17:00
Friday: 09:30–17:00
Saturday: 09:30–17:00
Sunday: 11:00–16:00

Mercy In Action, situated at 27 High Street, Benson, Wallingford, Oxfordshire, is a beacon of generosity and sustainability in the heart of the United Kingdom. This non-profit organization, established in 2002, is dedicated to supporting vulnerable individuals and communities both locally and internationally through the power of second-hand shopping. With a strong commitment to reducing waste and promoting social responsibility, Mercy In Action has become an integral part of the Benson community, offering a unique blend of retail therapy and charitable impact. Mercy In Action's primary service is its second-hand store, which provides a platform for the community to donate and purchase gently used items. This eco-friendly and socially conscious approach to retail offers a wide range of products, including but not limited to:

Clothing and Accessories: From casual wear to formal attire, Mercy In Action stocks a diverse range of clothing for men, women, and children. You can also find a selection of accessories such as bags, shoes, and jewelry.
Homeware and Furniture: The store offers an ever-changing selection of household items, including furniture, bedding, kitchenware, and decor. You can find everything you need to create a comfortable and stylish home while minimizing your environmental impact.
Books and Media: Mercy In Action carries a vast collection of books, CDs, and DVDs, catering to various tastes and interests. Whether you're a fan of classic literature, the latest bestsellers, or a particular genre, you're likely to find something that catches your eye.
Toys and Games: The store has a dedicated section for toys and games, making it an excellent destination for parents and caregivers looking for affordable and sustainable playthings for children.
Electronics and Appliances: Mercy In Action also sells a range of functional and well-maintained electronic devices and small appliances, helping you upgrade your tech without contributing to electronic waste.

Mercy In Action occupies a prime position on Benson's High Street, making it easily accessible for both residents and visitors. The store is located near the intersection of High Street and Reading Road, with several public transportation options nearby. The number 35 and 35A buses operated by Thames Travel stop within walking distance of the store, providing convenient access from Wallingford and other surrounding towns. Additionally, the store is just a short drive from the M4 motorway, making it easily reachable by car. Parking is available in the surrounding streets, with some designated disabled parking spaces close to the store's entrance. The store also boasts a wheelchair-accessible entrance, ensuring that everyone can participate in its offerings without barriers. One of the standout features of Mercy In Action is its commitment to creating a positive and welcoming atmosphere. The store's layout is spacious and well-organized, with a bright and cheerful aesthetic that makes browsing a pleasure. The friendly and knowledgeable staff are always on hand to assist customers, offering expert advice on everything from the perfect outfit to the best way to care for second-hand items. Another notable aspect of Mercy In Action is its dedication to reducing waste and promoting sustainability. The store accepts donations of clean, good-quality items that are then sorted, priced, and sold to raise funds for Mercy in Action's various projects. By shopping at Mercy In Action, customers not only find fantastic deals but also contribute to a more sustainable and socially responsible future. Mercy In Action is open six days a week, with the following hours:

Monday to Saturday: 9:30 AM - 4:30 PM
Sunday: Closed

The store accepts various payment methods, including cash, debit cards, credit cards, and NFC mobile payments, ensuring a seamless and convenient shopping experience for all customers. For those who prefer to shop from the comfort of their own home, Mercy In Action also offers a delivery service. This service is available for larger items and furniture, with a small delivery fee applied depending on the distance. The store's website provides more information on the delivery process and fees. Mercy In Action has a strong online presence, with an average rating of 3.7/5 on Google My Business, based on 11 reviews. Here are some of the positive aspects highlighted by customers:

Affordable Prices: Many customers praise the store's reasonable prices, mentioning that they can find high-quality items at a fraction of the cost of high-street retailers.
Variety of Products: Several reviewers comment on the wide range of products available, from clothing and accessories to homeware and electronics, making Mercy In Action a one-stop-shop for many customers.
Supporting a Good Cause: Many customers appreciate the opportunity to shop sustainably while supporting Mercy In Action's charitable projects, both locally and internationally.
Excellent Customer Service: The friendly and helpful staff at Mercy In Action receive numerous mentions, with customers highlighting their expertise and willingness to assist with any queries or needs.
Well-organized and Clean Store: Several reviewers praise the store's tidy and well-organized layout, making it easy to find and browse a wide range of items.

In conclusion, Mercy In Action is more than just a second-hand store; it is a thriving community hub that promotes sustainability, supports local and international causes, and offers an exceptional shopping experience. With its wide range of products, commitment to customer service, and dedication to reducing waste, Mercy In Action is an invaluable asset to the Benson community and beyond.

More businesses in Wallingford

Clothing; homeware; books; toys; electronics; and appliances.

By providing affordable goods; reducing waste; and donating profits to vulnerable individuals and communities.

Yes; it's located near bus stops and has nearby parking options.

Yes; it has a wheelchair-accessible entrance.

By bringing gently used items to the store during their opening hours.

1/5

Drove over from a neighbouring village specifically to donate a couple of bags of valuable clothes, the car park is a bit of a nightmare as there's only a few spaces and people park anywhere they can fit a car in so even just driving through is tricky. Then was (quite rudely) told that donations are not accepted at the end of the day (still 10 minutes before closing) and it was impossible to leave it for anyone in the morning. Certainly won't be trying again after that.

2/5

It's got a lot more expensive recently. Not much selection of toys often priced up close to brand new prices

2/5

As a student on a small income I try to save money by buying most of my clothes in charity shops, but this shop has horrendously high prices eg. £75 for an old woollen coat with moth damage that should really be scrapped! It is more like an expensive boutique! Who is it for? It’s honestly cheaper to buy some of the same clothes new in designer outlet stores! Please people take note of the condition and the fact that these were donated to you, don’t be greedy! Im all for giving to charity but I don’t want to be ripped off! Some charity shops like this one have got carried away with unrealistic pricing and as a result priced out people on a low income and students like me and only cater to the well off weekend shoppers who want to feel virtuous and fashionable by patronising them. What a shame. Two stars for a polite assistant. 🤷‍♀️

5/5

Superb boutique charity shop. Amazing stock and displays. Great staff who work really hard. A great asset to Benson. Always busy as fabulous bargains. I visit a lot xx

5/5

Great deals on really good items from clothing to collectables . Fabulous friendly helpful staff too. All round wonderful customer experience. Really worth a visit. You will be seriously surprised as to what you can find here ! I will keep going back too!

2/5

Donated items, and thankfully they were accepting items. When I came in after calling I was spoken to rudely / hostile shop assistant and didn’t feel welcome. I won’t be going back as I felt uncomfortable. Very disappointing considering this is a charity.

5/5

Staff seem really nice. Carolina was very friendly and helpful

4/5

A well run charity shop . Always worth a browse.

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