Truist

Address: 1500 Montclair Rd, Birmingham, AL 35210, United States.
Phone:2054452207.
Website: truist.com
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 3.4/5.

Truist 1500 Montclair Rd, Birmingham, AL 35210, United States

Open today until 17:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–17:00
  • Saturday: Closed
  • Sunday: Closed

Truist, formerly known as BB&T, is a prominent financial institution located at 1500 Montclair Rd, Birmingham, AL 35210, United States. With a strong commitment to providing exceptional banking services, Truist has been serving the local community for many years. This branch, situated in the heart of Birmingham, offers a wide range of financial solutions tailored to meet the diverse needs of its customers.

  • Personal Banking: Truist provides a comprehensive suite of personal banking services, including checking and savings accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). They offer competitive interest rates and flexible terms to suit individual financial goals.
  • Business Banking: For small and medium-sized businesses, Truist offers a range of services such as business checking accounts, lines of credit, commercial loans, and merchant services. Their business banking solutions are designed to help businesses grow and thrive.
  • Mortgages: Truist offers mortgage options for home purchase or refinancing, including fixed-rate and adjustable-rate mortgages. Their mortgage specialists provide personalized assistance throughout the process.
  • Credit Cards: Truist offers a variety of credit card options, including rewards cards, cashback cards, and low-interest cards. Customers can choose the card that best fits their spending habits and rewards goals.
  • Investments and Wealth Management: Truist's investment services are provided through Truist Investment Services, Inc., and Truist Advisory Services, Inc. They offer a range of investment options, including brokerage accounts, retirement accounts, and wealth management services for individuals, families, and businesses.

Truist's Birmingham branch is conveniently located at 1500 Montclair Rd, near the intersection of Montclair Rd and US Highway 31. The branch is easily accessible from major roads and highways, making it a convenient location for customers in the Birmingham area. There is ample parking available on-site, including a wheelchair-accessible car park. The branch is also equipped with a wheelchair-accessible entrance to ensure accessibility for all customers.

For customers who prefer to bank on the go, Truist offers a drive-through facility, allowing customers to conduct basic banking transactions without leaving their vehicles. Additionally, customers can access their accounts and perform various banking tasks through Truist's online banking platform and mobile app, providing 24/7 convenience and flexibility.

  • Modern Facilities: The Birmingham branch features a modern, spacious interior designed with customer comfort in mind. The branch is equipped with interactive touchscreen tables and other advanced technologies to enhance the banking experience.
  • Security: Truist prioritizes the security of its customers' information and assets. The branch features advanced security measures, including surveillance cameras and secure deposit boxes, to ensure the safety of customers and their financial information.
  • Community Involvement: Truist is committed to giving back to the communities it serves. The Birmingham branch is actively involved in local initiatives, supporting various non-profit organizations and community events throughout the year.
  • ATM Services: Available 24/7 in the drive-through and lobby
  • Truist has received an average rating of 3.4/5 from 18 reviews on Google My Business. Several customers have praised the bank for its exceptional customer service, knowledgeable staff, and competitive rates. Some positive aspects mentioned in the reviews include:

    • Supportive and Understanding Staff: Many customers have commended the Truist team for their professionalism, friendliness, and willingness to go the extra mile to assist customers with their financial needs. Petra Long, in particular, was mentioned for her caring and understanding demeanor.
    • Secure and Reliable Services: Customers have expressed confidence in Truist's security measures and the reliability of their banking services.
    • Wide Range of Financial Solutions: Customers appreciate the diverse range of financial products and services offered by Truist, catering to both personal and business banking needs.
    In conclusion, Truist's Birmingham branch offers a comprehensive suite of financial services tailored to meet the diverse needs of its customers. With a commitment to exceptional customer service, modern facilities, and a focus on community involvement, Truist has established itself as a trusted financial partner in the Birmingham area.

    More businesses in Birmingham

    Truist offers personal banking; business banking; mortgages; Credit cards; and investment services.
    1500 Montclair Rd; Birmingham; AL 35210.
    Business hours are not specified in the provided content.
    Yes; Truist offers online banking and a mobile app for 24/7 convenience.
    Truist offers checking and savings accounts; CDs; and IRAs for personal banking.
    Truist - Birmingham, Alabama
    5/5

    I highly recommend Truist, It's support, It's security, And it's service. If you need anything financial related, Petra Long is the best person in the business. Caring, understanding, Very explanatory, and a genuine person to work with.

    Truist - Birmingham, Alabama
    1/5

    Deposited cash to open a new account. Truist turned off my debit card and blocked access to my funds without notification approximately one week later. Truist app still shows the funds are available, though that is a lie. They will not allow me to close my account, nor provide any timeline as to when my money will be available to me, now going into a weekend. Only deposit money you can afford for them to steal and return at their discretion.

    Truist - Birmingham, Alabama
    1/5

    If I could put half a star or no star at all, I would. The owner of my place of business and one of my coworkers were profiled and treated so poorly today, it makes me sick. The teller was rude as ever and talked to the owner of my place of work like he was stupid (just because he doesn’t speak the best English) and spoke to my coworker like she was a criminal (she has tattoos and colored hair). They just needed assistance with payroll checks, and were treated as if they were trying to commit a crime. Shame. Don’t take your business here. There are MUCH better and kinder branches who will not make you feel like an idiot for asking simple basic banking questions.

    Truist - Birmingham, Alabama
    5/5

    I found this branch to have exceptional customer service and professionalism. Thank you!

    Truist - Birmingham, Alabama
    1/5

    I called the day before and asked for an appointment to speak with someone about a credit card and was told it was perfectly fine if i showed up between 12 and 12:15 the next day as i was coming on my lunch break. When I got there, there was no one to speak to me and I was told she just went to lunch. I walked in the building at 12:06 and even told the lady I spoke to that it would be on my lunch break. Extremely frustrating and unprofessional.

    Truist - Birmingham, Alabama
    5/5

    I hope BB&T/Truist realizes what an asset they have in Regina. Her patient professionalism made my daughter's and my recent visit to the Montclair branch something to remember. Outstanding customer service made us both feel like members of a family rather than account holders. If I could leave one hundred stars I would. Thank you Regina.

    Truist - Birmingham, Alabama
    5/5

    Wonderful friendly staff

    Truist - Birmingham, Alabama
    1/5

    Dont walk RUN! This branch is horrible. I opened an account online but went by the branch to make a deposit. The manager, Petra, she can't find the info. Poorly informed. Never tried to help. Guess I'll keep my $35k deposit. On the other hand, the 800 number was easy as pie.

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